Since each bag is handmade here in-house, we can customise the strap length to suit your height and preferences, just add a note with your order to state your height and UK dress size.

Yes you can still return for exchange or refund, just let us know via email. 

You can sign up to our newsletter for 10% off your first order and you will hear about all other promotions and offers this way.

Yes, send us an email requesting which colours you'd like to see and your postal address. There is no charge for this service.

At the moment we ship worldwide with the exception of the USA due to the tariffs situation. We do hope to be able to ship to the USA again soon!

We offer a 14-day return policy for unused items in original packaging with proof of purchase. Customers are responsible for return shipping costs. Refunds will be issued to original payment method.

Let us know as soon as possible via email and we'll do our best to help.

No, at the moment all Anna Pugh bags are only available on our online shop. 

Please do! Send an email to info@annapugh.co.uk to book an appointment at our Hove workshop.